John and Lily - an older couple wanted their first home together after renting for their entire life.
Family of 2, John and Lily wanted first home together, after renting for the last 20 years. As they were older we had to be conscious of access and walkability considerations. Plus they wanted to be close to transport and lifestyle precincts.
We were able to purchase at auction a apartment for them:
As an interstate landlord, I trust Metropole Property Management to look after our Melbourne interests. Their service and communication is first rate.
Thank you very much for your excellent advice and management, now and during the last years when you have been taking care of our property. At all times we felt that all issues had been handled with extreme care and diligence.
Really appreciate the time and walk through with the process and considering that we are in different state, you have made the process really easy. I was really satisfied with the level of the engagement and detail that you have provided. I was also really impressed on how fast you were able to secure a tenant within a day after settlement of the property.
We sincerely thank you and your team for the customer service, which has exceeded our expectations. We will have additional Brisbane properties managed by Metropole in the future, and be sure to recommend your service to others.